Using this website
This website is run by the North Wales Regional Partnership Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- you can’t modify the line height or spacing of text
- most older PDF documents aren’t fully accessible to screen reader software
- you can’t skip to the main content when using a screen reader
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email northwalescollaborative@denbighshire.gov.uk
- call 01824 712432
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations:
- email northwalescollaborative@denbighshire.gov.uk
- call 01824 712432
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The North Wales Regional Partnership Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Issues with technology
No ‘skip to main content’ option on any pages.
It’s not possible for users to modify text spacing or line height.
We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next do a major redevelopment of the website.
Issues with PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be marked up so they’re accessible to a screen reader.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix the summary versions of our reports and strategies including the population assessment, regional plan, workforce strategy, commissioning board work programme and older people’s care homes market position statement.
Alternative versions of our reports and strategies may not meet accessibility requirements, such as Easy Read documents, but there will be a version of each report or strategy that does meet accessibility standards.
Any new or revised PDFs or Word documents we publish should meet accessibility standards, unless an alternative accessible html version is provided. Some PDFs that have been created by partner organisations or are based on older templates may not be accessible.
How we tested this website
This website was last tested on 5 May 2022. The test was carried out by the Digital Accessibility Centre.
We tested our main website platform, available at https://www.northwalescollaborative.wales/
What we’re doing to improve accessibility
Training for team members who write for the website about creating accessible document.
Updating the website’s theme to include functions to enhance accessibility.
This statement was prepared on 11 July 2019. It was last updated on 13 February 2025.